Free delivery in PolandHandmade in Poland
FROM OUR WORKSHOP TO YOUR HOME

Delivery and Paymnets

Every dollhouse is prepared individually. Here you will find key information about lead times, packaging, delivery and available payment methods.

DELIVERY IN POLAND O Pln

Delivery within Poland is free for all Happy Mouse products.

01DELIVERY IN POLANDFree

For every model.

02Ready to ship1–3 business days

After payment is received.

03Made to orderAround 2 weeks

The largest models can take up to approximately 3 weeks.

04CASH ON DELIVERYNot available

Orders are dispatched after payment is received.

ORDER FULFILMENT

Every dollhouse goes through a few careful stages

Lead time begins once payment is received and all configuration details have been confirmed. If you need your order by a specific date, please contact us before purchasing.

01

Payment and confirmation

We receive your order, review the configuration and begin fulfilment once payment is received.

02

Production or preparation

A ready-to-ship product is prepared for dispatch. A made-to-order dollhouse is created according to your chosen configuration.

03

Quality check and packing

We check that the set is complete, ensure all components fit correctly and protect delicate parts.

04

Dispatch

Once your parcel has been dispatched, you will receive a shipping confirmation.

Packaging

A large dollhouse needs special protection

Every product is protected individually, with particular attention paid to windows, railings, mouldings and other delicate details.

Larger models may be sent as pieces for self-assembly. This allows them to be packed and transported more safely. Detailed assembly information is available on the individual product page.

After deliveryBefore disposing of the packaging, check that the product and all components have arrived in good condition.
International delivery

Shipping is calculated automatically

Once you enter your delivery country at checkout, the appropriate shipping rate will be calculated automatically. You will see the delivery cost before placing your order.

GO TO SHOP
Damaged parcel

Take photos and contact us

If the packaging or product is damaged, take photos of the parcel before opening it, its protective materials and the product itself. Keep the packaging and send us your order number.

contact@happy-mouse.pl
Payment methods

Pay in the way that suits you

The final list of available payment methods is always displayed at checkout before you place your order.

AVAILABLEBLIK

Quick payment using BLIK.

AVAILABLEInstant bank transfer

Payment via online banking.

AVAILABLEBank transfer

Fulfilment begins once payment is received.

COMING SOONVisa i Mastercard

Card payments will be available once the integration is complete.

PlannedPayPo

Buy now, pay later will be added once the payment provider integration is complete.

NOT AVAILABLECash on delivery

We do not dispatch orders with cash on delivery.

Secure paymentsPaynow

Electronic payments are processed by an external payment provider. Happy Mouse does not store card details directly.

Invoice

Need an invoice?

When placing your order, provide the details needed to issue an invoice. We will generate it in Fakturownia and send it electronically to the email address provided with your order.

01 SELECT A BUSINESS PURCHASE 02 ENTER YOUR COMPANY NAME, TAX ID AND ADDRESS 03 RECEIVE YOUR INVOICE BY EMAIL
Have an unusual order?

Let’s check the timing or order details together

If you are ordering for a specific date, need a non-standard configuration or have additional questions, please contact us before placing your order.